The millennial generation is proselytized to pursue their dreams. But this philosophy no longer works, or at most feels incomplete. And, as the jobless generation grows up, they realize the grand betrayal of the false idols of passion. So what does one…
You sometimes hear managers complain that their organization has no strategy. This isn’t true! Every organization has a strategy: its strategy is what it does. Think about it. Every organization competes in a particular place, in a particular way, and…
The new year is here, and for many it means resolutions. At work, this often translates into a vague desire to learn new things. But to really make consistent progress, one needs to make learning a habit. Habits are freeing because…
After expending considerable effort on formulating a strategy, most executives would like to see their company’s strategic plans fully executed. Deviations from the strategic plan are often assumed to be detrimental to corporate performance. However, compliance with the strategy doesn’t…
For decades, we’ve often thought of leadership profiles in unique buckets. Two popular varieties are the ‘visionaries’ – who embrace strategy and think about amazing things to do, and the ‘operators’ – who get the stuff done. According to a…
As the world becomes increasingly digital and connected, the number of potential touch points that companies have with their customers is expanding — fast. Today, mobile is quickly becoming the remote control for our lives and opportunities for mobile connection…
Customer Loyalty Is Overrated Why do companies routinely succumb to the lure of re-branding? The answer say A.G. Lafley and Roger L. Martin, the authors of “Customer Loyalty Is Overrated,” is rooted in serious misperceptions about the nature of competitive…
Amongst any organizations’ myriad tasks, ‘Strategy Development’ is fundamentally the most challenging one. As per ‘The Cascading Choice’ framework for strategy developed by A.G. Lafley and Roger L. Martin, explained extensively in their book Playing to Win, there are five…