Knowledge Based Consulting

It seems that everyone these days is looking for a disruptive business model (BM) but it has to be realized that BM is only one part of the equation. Equally important is the mental model behind the BM, as well…

“Not all smart people work for you.” – Bill Joy, the co-founder of Sun Microsystems was famous for saying it and companies are well aware of this truth. That’s why, many seek to tap the potential of “open innovation” by…

Managers are likely to get in situations where they allow teams to abdicate responsibility for solving their own problems; this is when they fail to understand their true role as a manager. The day you become a manager, the arithmetic…

Discussions amongst top management, tend to focus on leaderships positive outcomes, such as innovation, employee engagement, or organizational performance. However, for majority of employees, the leaders in their organizations are a source of stress rather than inspiration. Indeed, for every…

Surveys show that less than half of the employees, in various organizations and sectors, agree or strongly agree that their leaders are inspiring. Even fewer feel that their leaders foster engagement, or commitment, and model the culture & values of…

Customer Loyalty Is Overrated Why do companies routinely succumb to the lure of re-branding? The answer say A.G. Lafley and Roger L. Martin, the authors of “Customer Loyalty Is Overrated,” is rooted in serious misperceptions about the nature of competitive…

At the top of the ladder, the stakes are high and the demands intense. The chief executive’s role is a tough one to fill. Too many CEOs falter at the job; about a quarter of the Fortune 500 chiefs who…

The toughest test of leaders is not how they deal with poor performance — it’s how they address mediocrity. Chronic mediocrity is a symptom of ineffective leadership, not of anaemic personnel. Mediocrity is not permanent. In fact, one can  dramatically turn…

Amongst any organizations’ myriad tasks, ‘Strategy Development’  is fundamentally the most challenging one. As per ‘The Cascading Choice’ framework for strategy developed by A.G. Lafley and Roger L. Martin, explained extensively in their book Playing to Win, there are five…

Firms are always looking to find an edge; ideally differentiation should be the prime motivator for any strategy. But often CEOs fall into chronic sameness, an inertia driven by a feeling that they must focus on cost, even cheapness, to…

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